Senior Manager - Leasing

The role holder is responsible for managing the leasing activities of the assigned cluster of retail destinations under DHAM Retail to maximize the growth of leasing revenues. The role holder is responsible for leading and guiding the team in identifying, attracting, and closing business development opportunities across the retail portfolio, including both new and current clients. The role holder is also responsible for providing a seamless customer service process for clients to improve customer satisfaction, customer retention & achievement of overall revenue targets across the portfolio.

Commercial Operations

•Manage the leasing services for all DHAM retail portfolios and ensure proper planning and execution of activities to maximize occupancy rate and ensure the highest revenue return on the assets.

•Meet revenue and occupancy targets and ensure all pipelines and deals are closed. Oversee and drive the leasing team activities and ensure they are motivated and driven to hit their targets.

•Plan and monitor the life cycle of leasing activities for each offering/unit to ensure optimum staff utilization and effective business closure.

•Research, analyze and make recommendations concerning prospective tenants for Malls / Retail Destinations / Community Centers based on client financial strength, tenant mix, and return on investment. Provide recommendations to the Retail Tenant Selection Committee & Asset Management committee on proposals submitted.

• Pursue local and international tenants within the targeted use categories via regular

and systematic canvassing, cold calling, and networking.

• Develop overall market research on brands not present in the UAE and high/unique

brands to attract and connect with them and introduce them to DHAM for leasing.

• Negotiate new leases and acquire new business opportunities based on prevailing

market rates, evaluate properties, lease rents, and available properties to achieve

revenue targets. Understand and recommend the Lease rent trends and their

viability for different retailer categories.

• Coordinate with the lease admin team to ensure renewals, leasing documents and

payments are issued and received in a timely manner.

• Ensure all leasing activities are incorporated through YARDI or other available

platforms.

• Implement the leasing plan and escalate as appropriate to correct deviation from the

plan to respond effectively and quickly to any change in the business environment.

• Ensure maximum efficiency of the sales function to achieve targets as well as

minimize opportunity loss & revenue loss.

• Identify and develop potential business opportunities, handle major accounts,

negotiate major deals with clients, and build short-term/long-term business

relationships to meet tangible objectives and targets for growth.

• Work closely with Specialty Leasing on an overall leasing strategy to avoid

duplication of concepts/brands and over-saturation of common areas.

• Establish and maintain a strong network with existing brands through ongoing

communication and contact with store management and brand headquarters staff.

• Contribute to developing pricing modelling in conjunction with Corporate Strategy

and Finance to recommend competitive pricing of product offerings that maximizes

the IRR.

• Work with the marketing team to establish new marketing channels and enhance the

reach of current channels to improve the return on marketing spend.

• Plan and monitor monthly leasing reports to meet financial targets. Review and

recommend corrective actions based on the reports prepared for sales to monitor

and review the company's performance against key performance indicators to

highlight any variances to Management for corrective action.

• Ensure continuous improvement of leasing practices considering ‘international best

practice’, changes in international standards, and changes in the business

environment which demand proactive action plans.

• Ensure compliance with Dubai Holding Code of conduct