Therapist - Talise Spa - Madinat Jumeirah Resort

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.  

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for a Therapist to join Talise Spa at Madinat Jumeirah Resort.

The main duties and responsibilities of this role include:  

• Deliver high‑quality spa treatments by recommending appropriate therapies, applying full product knowledge, and following all professional and certification standards.
• Prepare and maintain treatment rooms and spa areas to ensure they are fully equipped, clean, hygienic, and compliant with SOPs and regulatory requirements.
• Review guest consultation forms (wellness history, allergies, preferences) in advance to personalize treatments and enhance guest satisfaction.
• Maintain accurate treatment records, replenish spa inventory, and respond professionally to guest inquiries, complaints, and feedback.
• Uphold excellent personal grooming, confidentiality, and adherence to all departmental policies, health and safety procedures, and Jumeirah service standards.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Recognized professional therapy qualification with strong knowledge of spa treatments, wellness techniques, hygiene standards, and product usage.
• Technical competency in following treatment protocols, maintaining hygiene and safety compliance, and using basic Microsoft Office tools for documentation.
• Strong guest‑service and communication skills, with the ability to personalize treatments, handle concerns professionally, and maintain a calm, empathetic approach.
• Behavioral strengths including attention to detail, teamwork, professionalism in grooming and conduct, and the ability to adapt to changing guest and operational needs.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)