Assistant Manager - Sports & Leisure - Jumeirah Zabeel Saray

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. 

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences.

About the Job

An exciting opportunity has arisen for a Assistant Manager – Sports & Leisure to join Jumeirah Zabeel Saray

• Support the daily operations of the Sports & Leisure department, ensuring exceptional guest experiences across all recreational facilities and activities.
• Coordinate and supervise sports, fitness, wellness, and leisure programs while maintaining high service standards and safety procedures.
• Assist in managing team schedules, training, and performance to ensure efficient department operations and excellent guest engagement.
• Monitor facility maintenance and cleanliness, liaising with relevant departments to ensure all equipment and recreational areas are fully operational.
• Handle guest inquiries, feedback, and special requests professionally to enhance customer satisfaction and loyalty.
• Support the planning and execution of recreational events, wellness activities, and seasonal programs to increase guest participation and revenue opportunities.

About You

The ideal candidate for this position will have the following experience and qualifications:

• A minimum of two years’ experience in Sports, Leisure, Recreation, Fitness, or Hospitality operations.
• A Bachelor’s Degree in Sports Management, Hospitality Management, Business Administration, or a related field.
• Strong leadership, communication, and guest service skills.
• Experience working in an international or multicultural environment will be an added advantage.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include: