Director - Revenue & Reservations F&B - Jumeirah

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah F&B

At Jumeirah, dining is curated as a collection of exceptional destinations, where each signature restaurant offers a distinct expression of culinary artistry and refined luxury. Across Dubai, guests are invited to experience a world of rare flavours, immersive atmospheres, and thoughtfully crafted moments, where global cuisines are reimagined with precision and creativity. Defined by intuitive, personalised service and a deep attention to detail, Jumeirah’s F&B experience transcends dining, creating a sense of occasion that is both distinctive and unforgettable.

About the Job

An exciting opportunity has arisen for a Director of Revenue & Reservations F&B to join Jumeirah.

The main duties and responsibilities of this role include:

• Own the commercial performance of every seat across Jumeirah’s Signature Restaurants, ensuring demand is seamlessly translated into occupancy, revenue and a refined, high-value guest flow
• Elevate reservation systems into precision-driven commercial instruments, curating access, pacing and availability to optimise covers while preserving the exclusivity and rhythm of each dining experience
• Anticipate and interpret the cadence of demand across each restaurant, working in close partnership with culinary and front-of-house leadership to unlock revenue opportunities in real time
• Craft bespoke booking strategies that reflect the identity of each Signature Restaurant, balancing commercial ambition with service excellence to protect both revenue integrity and guest experience
• Ensure every demand touchpoint, from brand campaigns to client relationships, is converted into confirmed, high-quality reservations, reinforcing positioning and sustained performance
• Leverage guest data and CRM platforms to deliver highly personalised dining experiences, driving repeat patronage, strengthening loyalty and elevating long-term guest engagement

About You

The ideal candidate for this position will have the following experience and qualifications:

• 10 years’ experience in revenue management, reservations or commercial analytics within luxury hospitality or premium F&B
• Minimum 3–5 years managing multi-outlet or high-volume F&B operations
• Strong expertise in reservation platforms across multiple venues
• Proven track record improving occupancy, conversion and booking efficiency at scale
• Highly analytical with strong commercial judgement in fast-paced, guest-centric environments

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)